Helper Posted Wednesday at 09:55 PM Posted Wednesday at 09:55 PM Arcane — Setup Guide Before You Start Install the Microsoft Visual C++ Redistributable (x64). Disable your Windows sign-in PIN. Restart your PC before launching the software. Read the setup instructions before activating your key. Use at your own risk. Undetected status does not guarantee protection from bans. Avoid using your main account, and wait for a software update after a game patch. Required Preparation Before running the loader: Uninstall third-party antivirus software. Disable Windows Defender, real-time protection, and SmartScreen. Uninstall FACEIT Anti-Cheat and Riot Vanguard. Installation & Launch Download the loader and place it in its own folder. Run it as administrator. If it updates, open the new file again. Enter your license key and press Enter. To paste into the CMD loader, right-click. Restart your PC when prompted. Reopen the loader after restarting and let it finish. Initial setup may require up to three restarts; reopen the loader after each one. Once loading succeeds, the loader closes automatically. Launch the game. The menu should appear automatically. Press Home or Insert to open or close it. Troubleshooting Loader closes without an error Install the Visual C++ Redistributable, then try again. “Make sure all antiviruses are disabled” Windows 10: Confirm third-party antivirus is uninstalled and real-time protection and SmartScreen are disabled. Windows 11: Download both provided files. Run Turn_ON, accept the registry changes, and restart. Then run Turn_OFF, accept the changes, and restart again. If the error remains, recheck your antivirus settings. Menu is visible but cannot be clicked or opened Run the software/overlay as administrator. Run Steam without administrator rights. Disable third-party overlays, leaving only your NVIDIA or AMD overlay. If using EA App, disable its overlay in the app settings. Menu disappears or visual features stop working If the game recently updated, wait for a product update. Verify the game files. If necessary, reinstall the game. Contact support if the issue continues. BIOS, virtualization & compatibility errors Error Action AES instruction set not supported Your CPU does not support the required feature. Contact support about a refund. Enable Intel VT-X Enable Intel Virtualization Technology / Intel VT-X in BIOS. Enable AMD-V Enable AMD-V / SVM Mode in BIOS. Disable Secure Boot Disable Secure Boot in BIOS. Unsupported firmware The supplied fix requires converting the Windows system disk to GPT using mbr2gpt or a disk management utility. Secure Boot keys incorrect / need enrollment Enable Secure Boot in BIOS and save. In PowerShell, run Confirm-SecureBootUEFI and confirm it returns True. Restart, enter BIOS, and disable Secure Boot again. VMX/SVM not supported Open Control Panel → Programs and Features → Turn Windows features on or off. Disable Virtual Machine Platform and Hyper-V. If needed, run bcdedit /set hypervisorlaunchtype off in an administrator Command Prompt, then restart. Additional help: Secure Boot troubleshooting guide “Incorrect HWID” Open Command Prompt as administrator and run these separately: wmic diskdrive get Caption, SerialNumber wmic baseboard get SerialNumber If either command fails, send the error to support before considering a Windows reinstall. Support For unresolved issues, contact support and include a screenshot of the error. If remote assistance is requested, use AnyDesk and share connection details only through your verified support ticket.
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