Helper Posted Tuesday at 07:07 AM Posted Tuesday at 07:07 AM SCORN EXTERNAL — ARC RAIDERS Installation Guide & Troubleshooting Welcome to the Scorn External setup guide. Follow the instructions below to properly install, activate, and launch your product. If you experience any problems, check the troubleshooting section before contacting support. Download: Scorn External Loader IMPORTANT: Complete the setup requirements before launching. Skipping steps can result in initialization errors, overlay problems, or loader failures. 1. BIOS & SYSTEM REQUIREMENTS Enable Virtualization CPU virtualization must be enabled in your BIOS before proceeding. Virtualization Guide | Video Tutorial Secure Boot The product's original instructions require Secure Boot to be disabled. Secure Boot Guide | Video Tutorial TPM & BitLocker The original setup also specifies disabling TPM and BitLocker. TPM Information | BitLocker Information Security Warning: Disabling Secure Boot, TPM, or BitLocker reduces system security and can trigger BitLocker recovery. Back up your recovery key and understand the risks before changing these settings. Hyper-V After completing the BIOS configuration, save your changes and boot into Windows. Configure the required Hyper-V components, then restart your computer. Microsoft Hyper-V Setup Guide Once completed, continue with the installation requirements. 2. INSTALLATION REQUIREMENTS WinRAR WinRAR or another compatible archive utility is required to extract downloaded files. Download WinRAR Windows Security Windows Security may quarantine unfamiliar files. If a product file is blocked, review the detection and verify that the file came from your trusted provider. Defender Control — Compatibility Resource Archive Password: sordum Disabling antivirus protection is not recommended for unfamiliar software. Other Antivirus Software Check whether Malwarebytes, McAfee, Avast, AVG, Norton, Bitdefender, or another antivirus has quarantined any required files. FACEIT & Riot Vanguard Other anti-cheat services, including FACEIT Anti-Cheat and Riot Vanguard, may cause compatibility conflicts. Check the current product compatibility requirements. Microsoft Visual C++ Install the required Visual C++ Runtime. If it is already installed, select Repair if necessary. Download Visual C++ Runtime x64 Microsoft DirectX Install the required DirectX libraries before launching. Download DirectX Overlay Compatibility Close unnecessary overlays such as Overwolf, SteelSeries GG, NVIDIA Overlay, and Xbox Game Bar. Steam Overlay may be required for this product, so keep it enabled when instructed. Core Isolation Some configurations may encounter compatibility issues with Core Isolation or Memory Integrity. Core Isolation Information Review the current compatibility requirements before changing Windows security settings. 3. ACTIVATION & LAUNCHING Step 1 — Download the Loader Download the latest Scorn External Loader using the link below. Download Scorn External Loader Extract the downloaded archive if necessary, verify its source, and run the launcher as administrator when required. Step 2 — Register or Sign In New Users: Open the launcher and select Register. Create a username and password. Save your login information securely. Existing Users: Select Redeem. Sign in to your existing account. Enter your new license key. You do not need to create another account when purchasing a new key. Step 3 — Activate Your License Navigate to Dashboard → Activate License. Enter your license key and select Activate. Wait until the launcher confirms activation. Step 4 — Launch the Product Select the appropriate game and product inside the launcher. Follow the displayed launch instructions. Open ARC Raiders and wait until you reach the Main Menu / Lobby. Press F2 when instructed. Wait approximately 5–10 seconds for initialization. Press INSERT to open the menu when applicable. If the menu does not appear, check the troubleshooting instructions below. 4. TROUBLESHOOTING Loader Stuck at 99% / 100% If the Bootstrapper displays "Launching — 99% / 100% Success," continue loading into the game. Once at the Main Menu, press F2 and wait approximately 5–10 seconds. The displayed percentage may simply be a visual issue. If the problem continues, use the Legacy Loader through the "If Having Issues" option. Menu Not Appearing / No Error If pressing F2 does nothing: Wait approximately 5–10 seconds. Press INSERT to check whether the menu initialized. Make sure your game is running in Borderless mode. Verify that Steam Overlay is enabled when required. If the menu still does not appear: Press Windows + R. Enter %temp%. Locate LogHelper.tmp. Send the file privately to Scorn Support with a description of the problem. Unknown Error If the launcher displays "Unknown Error": Restart your computer. Verify that Visual C++ Runtime and DirectX are installed. Check whether required files were quarantined. Reopen the launcher and retry. Initialization Failure / Error Code 1 Common errors include: Initialization Failure Loader Exit With Error Code 1 Open Settings → Time & Language → Date & Time. Enable "Set time automatically" and select "Sync now." The original troubleshooting instructions also reference UTC+1 regions such as Rome or Berlin. For network-related troubleshooting, the following VPN was referenced: TunnelBear VPN Only change your region or network configuration if required by the current product instructions. Window Not Found / Error 0xE9D52 If you receive "Window Not Found" or Error Code 0xE9D52: Restart your computer. Run Medal as administrator. Disable Medal's overlay while leaving the application running. Enable Discord Game Overlay. Verify that Discord Overlay is working inside the game. Disable Discord's Legacy Overlay option if available. Launch the game, press F2, and wait 5–10 seconds. If the problem continues, try the Legacy Loader. Overlay Not Clickable If the menu opens but cannot be interacted with: Reinstall Medal and restart your computer. Check for conflicting overlays. Close unnecessary recording and background applications. Open Task Manager and review CPU, RAM, and disk usage. If CPU usage is consistently around 90–100%, close unnecessary applications and test again. Initialization Failure — Process Terminated If the launcher displays "Initialization Failure: Process Terminated": Restart Windows. Close unnecessary debugging, virtualization, development, and system-analysis programs. Check whether required product files were quarantined. Verify the installation requirements. Retry the launch process. If the problem continues, contact Scorn Support. Initialization Failure — Failed to Create TMP File If the launcher cannot create a temporary file: Verify that the setup requirements were completed. Restart Windows. Press Windows + R. Enter %temp%. Verify that the temporary directory is accessible. Reopen the launcher and retry. Please Restart Your PC — Looping If the launcher continuously requests a restart: Check whether virtualization is configured correctly. Verify the required Hyper-V components. Perform a complete Windows restart. Reopen the launcher. If the problem continues, contact support before making further BIOS changes. EFI Partition Could Not Be Mounted This error may indicate an incompatible boot configuration. Press Windows + R, enter msinfo32, and locate BIOS Mode. The expected configuration is UEFI. If your system displays Legacy, contact support before changing firmware settings. Warning: Incorrectly switching from Legacy to UEFI can prevent Windows from booting. Menu Lagging / Slow Response If the menu feels delayed or unresponsive: Close unnecessary overlays and recording software. Check CPU, RAM, GPU, and disk usage in Task Manager. If using a 1440p / 2K monitor, temporarily test 1920 × 1080. Test the supported Discord or Medal overlay configurations separately. Legacy Loader If you experience problems with the Standard Bootstrapper, look for the "If Having Issues" option in the launcher. This provides access to the Legacy Loader, which may resolve certain compatibility and display problems. If Legacy works while Standard does not, mention this when contacting support. 5. BLUE SCREEN / BSOD If your PC blue screens during initialization or while using the product, Scorn Support may need your Windows crash dump to diagnose the problem. Step 1 — Locate Your Crash Dump Restart Windows normally. Press Windows + R and enter: C:\Windows Look for the file: MEMORY.DMP Default location: C:\Windows\MEMORY.DMP Step 2 — Crash Dump Missing? If the file does not exist, press Windows + R and enter: sysdm.cpl Navigate to Advanced → Startup and Recovery → Settings. Under "Write debugging information," select Automatic Memory Dump or Kernel Memory Dump. Default dump location: %SystemRoot%\MEMORY.DMP Microsoft Crash Dump Documentation If MEMORY.DMP is unavailable, check C:\Windows\Minidump for the latest .dmp file. Step 3 — Upload Your Dump Gofile — Upload Files If you choose to share the dump with trusted support personnel, upload it and copy the resulting link. Crash dumps may contain sensitive system or personal information. Do not post them publicly. Step 4 — Contact Support Provide your product name, license key, BSOD code, and a description of what happened. Share diagnostic files privately when appropriate. 6. PRE-LAUNCH CHECKLIST Before contacting support, verify the following: WinRAR, Visual C++ Runtime, and DirectX are installed. Your account is registered and your license is activated. The correct game and product are selected. Unnecessary overlays are closed. Steam Overlay is enabled when required. The game is running in Borderless mode when required. You waited 5–10 seconds after pressing F2. You tried INSERT if the menu did not appear. Windows date and time are synchronized. You tested the Legacy Loader if necessary. 7. DOWNLOADS & RESOURCES Product Loader: Download Scorn External WinRAR: Download Visual C++ Runtime: Download x64 DirectX: Download Defender Control: Compatibility Resource Core Isolation: Windows Security Information VPN: TunnelBear Crash Dump Uploads: Gofile BSOD Documentation: Microsoft Support STILL NEED HELP? If you have completed the installation requirements and are still experiencing problems, contact Scorn Support. Please include the following information: Product: Scorn External — ARC Raiders License Key: Loader: Standard / Legacy Error Message: What Happened: Troubleshooting Already Attempted: Attach any relevant screenshots or diagnostic logs privately. Providing complete information allows our support team to investigate your problem more efficiently.
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